Frequently Asked Questions
Here you can find answers to the most frequently asked questions about 3DtoMe. You can also check our Help Center for more information or Contact us directly.
3DtoMe is a suite of apps for creating, viewing, and sharing 3D content across iOS, macOS, visionOS, and the web. The platform focuses on ease of use and continuous feature updates.
3DtoMe is compatible with iOS, iPadOS, macOS, visionOS thanks to the native apps and, thanks to the web app, it can be used on any other device with a browser.
3DtoMe Web Viewer is compatible with Safari, Google Chrome, Microsoft Edge, Mozilla Firefox, Opera, Brave, and most modern browsers that support WebGL and WebXR.
3DtoMe has several features that allow you to create, view, export, share, collaborate, annotate, comment, draw, and optimize 3D models. We are constantly working to add new features and improve the user experience so stay tuned!
New 3DtoMe users get a sample 3D model to explore the platform. To create your own, you can either upload an existing model or use photogrammetry to scan objects (available on iOS and macOS).
You can create a 3D model with 3DtoMe for iOS by scanning an object or an environment with your iPhone / iPad or by uploading a set of photos on the 3DtoMe app for macOS.
You can export your 3D model in USDZ, GLB, and OBJ formats.
The Augmented Reality (AR) feature is available on all devices that support ARKit or ARCore. This means that you can view your 3D models in AR on iOS and Android devices and not only smartphones and tablets but also on smart glasses and other AR devices.
When you embed your 3DtoMe model in your website, you can protect it by setting a white list of domains that can show your model. This way, you can prevent others from embedding your model on their websites.
Yes, of course. Once the model is created, each user can sell it on dedicated platforms. dilium is not responsible in case of violation of image rights.
To reset your password, open the 3DtoMe app, tap 'Forgot your password?' on the login screen, enter your email, and follow the instructions in the email sent to you.
Yes, you can. The application also works without an internet connection. However, in order to save or retrieve the 3D model from the cloud and share it, an internet connection is required.
Not only the users can view their 3D models in AR through the 3DtoMe app, but they can also share the AR experience with others who don't have the app installed. This is possible through the web AR viewer, which is available on any mobile device with a browser.
To share your 3D models, you can use the sharing options available in the 3DtoMe apps and viewers. You can export your 3D models in different formats, embed them on your website, and share them with others using a link.
Annotations are a great way to add informations to your 3D content, highlight specific areas of your model and provide additional context to your audience.
Comments are a great way to engage with your collaborators and get feedback on your 3D content. You can use comments to ask questions, share your thoughts, and start conversations with your collaborators.
If you need to know how your 3D content is performing, you can use the Analytics feature. This feature allows you to see how many views your 3D content has, how many unique viewers, and with wich devices and browsers they are using to view your content. With the Analytics feature, you can also see a percentage comparison of the views of your 3D content in the last 24 hours, the last 7 days, the last 30 days and the last year.
You can embed your 3DtoMe model by copying the embed code from the 3DtoMe app and pasting it into your website or e-commerce platform.
Yes, you can customize the appearance of the embedded model to match the look and feel of your website. You can change the background color, the possibility to show annotations and comments and more.
Users of 3DtoMe can create an infinite number of 3D models using our application entirely for free. In case they need to share their projects on websites or flyers, they will need to subscribe to a Pro or Corporate plan, which also provide many other functionalities for enriching the models themselves.
Collaboration is a key feature of 3DtoMe. It allows you to work together with your team, clients, or partners in real-time, no matter where they are. You can collaborate in spatial sessions, where you can view and interact with 3D content together, and in non-spatial sessions, where you can chat and draw.
No, you don't need to install an application to view the 3D models. You can view the 3D models directly in your browser on any device that supports WebGL and WebXR.
Perfect for your e-commerce
It works perfectly with every e-commerce platform like Shopify, WooCommerce, Magento and many others. Using 3D model show the value of products early and speed up the sales cycle and helps you make the shopping experience more compelling and memorable. 3D gives shoppers a true sense of product quality and a store-like experience.
Embedding the 3D model on your website or e-commerce platform is very simple. Take a look at our Help Center to find out how to embed the iFrame.
